Terms of Service

01 Who we are

CoroAmbra ("CoroAmbra", "we", "us", or "our") is a sole proprietorship operated by Ghulam Mustafa, based in Toronto, Ontario, Canada. We design and deliver done-for-you AI systems for service businesses, including AI voice agents, AI message and lead-response systems, lead generation, and custom automation. You can reach us at malik@coroambra.com.

02 Acceptance of these terms

By accessing or using this website, you confirm that you accept these terms and that you agree to comply with them. If you do not agree, please do not use the website. If you engage us for paid services, these terms apply alongside the specific written agreement we sign with you. Where there is a conflict, that signed agreement prevails for that engagement.

03 Use of the website

You agree to use this website lawfully and not to:

• Use it in any way that breaches any applicable law or regulation.
• Attempt to gain unauthorized access to the site, its servers, or any connected system.
• Introduce malicious code, or interfere with the proper working of the site.
• Scrape, copy, or reuse the site's content except as permitted in writing or by law.

We may suspend, withdraw, or restrict the availability of all or part of the website for business or operational reasons, and we will try to give reasonable notice where we can.

04 Our services

The website describes our services at a general level so you can understand what we do. The descriptions, examples, and any sample builds shown are for information only and do not form a binding offer or a guarantee of any specific result. The exact scope, deliverables, timeline, and outcomes of any engagement are agreed in writing before work begins.

A free consultation is exactly that, a conversation. It does not create an obligation on either side to proceed, and nothing said in a consultation is binding until set out in a signed agreement.

05 Client agreements and payment

When you engage us, the commercial details, including scope, fees, payment schedule, and any money-back or guarantee terms, are set out in the agreement or proposal you sign or accept. Payments are processed through our payment provider. Unless your agreement says otherwise, fees are quoted in Canadian dollars and are exclusive of applicable taxes. Any specific guarantee, such as a stated money-back period, applies only as written in that agreement.

06 Intellectual property

The CoroAmbra name, logo, brand, website design, text, and graphics are owned by CoroAmbra or its licensors and are protected by intellectual property laws. You may view and use the website for your own information, but you may not copy, reproduce, republish, or distribute our content for commercial purposes without our written permission.

For paid engagements, ownership of the systems, configurations, and deliverables we build is allocated in your signed agreement. As a general principle, tools and platforms we build on remain the property of their respective owners, and our own pre-existing know-how, templates, and methods remain ours.

07 Third-party tools and links

We build on third-party platforms (for example, voice, AI, telephony, scheduling, payment, and hosting providers), and our website may reference or link to them. Those platforms have their own terms and privacy policies, which govern your use of them. The logos and names of those companies belong to their respective owners, and their appearance on our website identifies the tools we use. It does not imply any partnership, sponsorship, or endorsement. We are not responsible for the content, availability, or practices of third-party websites or services.

08 AI systems and compliance

Our services include AI systems such as voice agents and automated messaging. These systems are subject to laws that govern automated calling, electronic messages, and personal information in Canada, including CRTC rules, Canada's Anti-Spam Legislation, and applicable privacy laws. We design our systems to support compliant use, for example by including required disclosures and opt-out handling.

Where we deliver a system to a client, the client is responsible for how it is used in their business, including obtaining any required consent from their own customers and respecting do-not-contact requests. We provide guidance, but final responsibility for lawful use of a client's own contact lists and customer communications rests with the client.

09 Disclaimers

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind, whether express or implied, about the operation of the website or the accuracy or completeness of its content. We do not warrant that the website will always be available, uninterrupted, or error free.

Nothing in these terms excludes or limits any rights you have that cannot be excluded or limited under applicable law, including consumer protection law.

10 Limitation of liability

To the fullest extent permitted by law, CoroAmbra will not be liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, data, or goodwill, arising from your use of the website. For any paid services, our total liability is governed by, and limited as set out in, your signed agreement. Where no such limit is stated, our total liability for the website is limited to the amount you have paid us, if any, in connection with the matter giving rise to the claim.

11 Indemnity

You agree to indemnify and hold CoroAmbra harmless from any claims, losses, or expenses arising out of your misuse of the website, your breach of these terms, or, where you are a client, your unlawful use of a system we deliver, including contacting individuals without a lawful basis or required consent.

12 Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these terms. By using the website, you also acknowledge that policy.

13 Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario will have jurisdiction over any dispute, although we may seek to resolve issues with you informally first. If you are a consumer, this does not deprive you of the protection of mandatory laws in your own province or territory.

14 Changes and contact

We may update these terms from time to time. When we do, we will revise the "Last updated" date at the top of this page, and the updated terms apply from the date they are posted. If you have any questions about these terms, contact us: